SHIPPING POLICY
Each order will be packaged to protect your board during transit as much as possible.
All orders will be shipped using standard shipping rates from Canada Post. For express shipping or international shipping, please contact us directly to calculate your shipping rate.
RETURN POLICY
You may return your Boards by Brian purchase within sixty (60) days from shipping on all orders. We offer a standard warranty on our workmanship only. Should any workmanship be faulty, we will offer you the return of the cost of your purchase less original shipping charges. If a customer is shipped a product different from what they ordered, the error will be corrected at no cost to the customer; however, the customer must provide a copy of the original invoice with the return of the incorrect product.
PAYMENT METHOD
We use PayPal to collect payments through our website, offering you the option to complete your order using either credit card or debit. For custom orders or orders requiring international shipping, you will receive an invoice separately to your email address where payment will be collected using Wave Financial. If you would like to use an alternate payment method (e-transfer, etc.), please contact us using the Contact Us form.